View Your Health Records on the Patient Portal
The patient portal is a secure online website that gives patients convenient 24-hour access to personal health information from anywhere with an Internet connection.
Patients who are web-enabled may access the portal securely with their username and password. The Patient Portal is an easy way to get in touch with your care team. It is a secure, internet application that allows you to:
- Access visit summaries from each encounter at Community Health Centers (CHC).
- Access personal health information contained within the EHR including information about labs, diagnoses, medications, immunizations, family medical histories, and treating provider.
- Request information such as an appointment with a CHC provider, or reschedule or cancel an existing appointment.
Accessing the Patient Portal
Using a secure username and password, patients can view health information such as their Visit Summary, Labs, and Billing Statements. Patients will also be able to request, reschedule, or cancel an appointment from the patient portal as well as request PHR/PHI.
This patient portal is provided to give you secure access to your health information and to support your ability to view, download, and share your information. Community Health Centers, Inc. (CHC) protects your information in accordance with applicable laws, including the Health Insurance Portability and Accountability Act (HIPAA).
Access to this portal is intended for you or your authorized representative. You are responsible for maintaining the confidentiality of your login credentials and for all activity conducted under your account.
You may choose to download or transmit your health information to third-party applications of your choosing. Once your information is shared with a third-party application, it may no longer be protected by HIPAA, and CHC is not responsible for how that information is used or safeguarded by the third party.
By accessing or using this portal, you acknowledge and agree to these terms.
Having trouble with the patient portal or would like more information about it? Contact support
Frequently Asked Questions
How do I get started?
If you are a new user to the patient portal, before you begin, you will need to set up your account. This painless process is a few short steps and should only take a couple of minutes. Click the link below and follow the directions as listed.
How can I get a Patient Portal account?
All you need is a current email address. At your next appointment, ask a staff member to enroll you in the Patient Portal.
Why should I use the Patient Portal?
Sometimes, it isn’t convenient to call your care team. Other times, you may have a non-urgent question and think an appointment isn’t needed. With the Patient Portal, you can review visit summaries, results, and appointment information on-line at your convenience.
How do I get to the Patient Portal?
A CHC staff member will enroll you and activate you as web-enabled in our system. They will provide you with instructions for how to log on to the patient portal via the Internet. It is as simple as clicking the “login” button and typing the username and password that is provided.
How do I know my health information is safe?
CHC has made significant investments to secure your information. We currently meet all regulatory requirements for the security of our network and data. Information on the Patient Portal is protected as part of your electronic health record.
Can I use the Patient Portal if I have an urgent need?
The portal is to be used for obtaining general information about your healthcare. It is not to be used for urgent questions or emergency situations that require contacting your healthcare team.
What do I do if I have trouble logging in?
In the event that you forget your password or have trouble logging in, you can go to the CHC main website at www.chcfl.org and find the Patient Portal link at the bottom of the home page. Click on the link and provide your contact information and request Technical assistance.
Can I request medication refills on the patient portal?
Yes, you can request medication refills on the patient portal for medications prescribed by a CHC provider. Please note, medication refill requests submitted via the patient portal may take up to 5 business days to process and receive a response. Contacting your pharmacy directly for medication refills is preferred for faster response time.